The Services offered by VIAJES305 are exclusively for the Final Consumer, Passenger and/or Client, and represent an agreement between “You” and “Us”; The combined Services and/or Products will be called “Services”.
“Provider” refers to Airlines, Hotels, Car Rental Companies, Public or Private Transport Companies in different Countries. All of these Service Providers are independent Companies with their own structure and compliance policies.
VIAJES305 in all cases, acts as an intermediary of Travel Services and Reservations. Our Services include collecting and providing the End Consumer with Travel information and helping you determine the availability of such services.
Our commercial Products and Travel Services are offered on behalf of a wide range of Transportation and Accommodation sources, including but not limited to Airlines, Hotels and Car Rental Companies. VIAJES305 does not own, operate or manage these independent Service Providers. Therefore, we are not responsible for their actions or omissions. Our responsibility to You is to identify You, make Travel Reservations and help You create contracts with Travel Service providers. Each of these Companies determines and owns its Conditions and Terms when traveling, in addition to our general Terms and Conditions.
VAIJES305 is a Reservation Company, we act exclusively as intermediaries and offer Services of Companies legally authorized to offer Travel Services. In turn we have no responsibility for these services or guarantees about it. All requests and reservations are subject to the Terms and Conditions of each Service Provider. In the case of any legal dispute, it will be against a particular Provider and not against VIAJES305. Automatically, you electronically accept these Terms and Conditions, when making a reservation with us or when using our website, these and the additional ones of any Provider that apply to your reservation.
By using, browsing and/or entering our site www.viajes305.com you are agreeing to use our Services in accordance with the applicable Law in the United States and for legitimate reservations.
To make a purchase, you can obtain all the services of your choice by visiting our website and selecting the ones you wish to purchase. Users with a password may be able to access specific areas of our website. If you have one, we will treat any individual who uses your access as “You”. And you will have access to all the rights and privileges that we offer to you, therefore you will be responsible for what the person does on our website.
Accordingly, we caution you to keep your username and password confidential and not to share such information with persons who may impersonate you in connection with our site. We also encourage you to notify us immediately if you believe someone is using your access inappropriately.
Please note that costs may increase before full payment is made. Prices cannot be increased after full payment, except for fees due to increased taxes or fees imposed by the United States government and the country of final destination. By browsing our site, you confirm that you accept the applicable terms (eg, additional charges before full payment and any applicable government fees or taxes will be your responsibility) applicable to your purchase.
Change and Cancellation Policies
Using our website implies full acceptance, without exception, of all the conditions established here. By completing all confirmed reservations, you indicate that you have read and understood the Terms and Conditions. Please note that most travel reservations are non-refundable and cancellations, when permitted by each Provider, will incur an extra cost.
These fees may be up to 100% of the cost of the reservation, whether travel has commenced or we are responsible for paying such cancellation fees on your reservation, you agree to indemnify us for such costs. Any reservation in progress after final payment must be modified according to the availability, Rates and Terms of each Airline, Hotel or other Suppliers.
In addition to fare increases, if allowed, cancellations or changes may be subject to fees/penalties (these vary based on factors such as airlines, market, and applicable fare regulations), which can be up to $150 or more for domestic flights and $200 or more for international flights, plus Vayama fares of up to $100 per ticket. All change requests must be submitted at least 48 hours in advance.